Sales Assistant - Birmingham

HS Walsh and Sons has a vacancy for a Sales Assistant to join our small family feel team on a permanent full time basis at our Birmingham branch.

About Us

H S Walsh & Sons have been a leading supplier of tools, equipment, clock and watch materials to the jewellery and horological trades for 75 years. Serving clients from individual designer makers and independent retailers to large industry groups, we are renowned for our excellent customer service.

Along with our head office in Biggin Hill, Kent we have branches in the Jewellery Quarter, Birmingham and Hatton Garden, London and are at the heart of the trade, offering person to person sales, backed up with help, advice and demonstrations from knowledgeable staff, many with decades of experience.

Key requirements:


Customer Service

Assisting and advising our diverse customer base on a wide range of products face to face, email and over the phone at our Birmingham sales counter.


Order Fulfilment

Processing customer orders: Receiving orders / order picking / invoicing / dispatching.


Stock Management

Liaising between our buyers and other premises and customers to ensure a fast and efficient stock delivery.


Product Demonstrations

Demonstrating certain products within our range to potential buyers within our showroom. Training will be given.



Attending a small number of local exhibitions within the annual calendar, as part of a wider team, to promote our business and demonstrate equipment. (Midlands/London)


  • Friendly, informative and helpful interaction with our customer base, to ensure their purchasing needs are met.
  • Accurate order taking and data management
  • Picking and dispatching
  • Stock checking, picking, replenishment and counting
  • Demonstrations
  • General admin duties



  • A good practical grounding and ability to problem solve
  • Organised, responsible, self-starter with a fine attention to detail.
  • Open, friendly, demeanour and ability to work under pressure, whether working on your own, or helping out other team members.
  • Capable in Microsoft Office packages – Word, Excel and Outlook
  • Experience in the horological or jewellery industry desirable, but not essential.
  • Experience with SAGE would be an advantage.


Salary TBC based on experience and suitability for the role.  The role is available immediately.

Please send your covering letter and CV to



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