Your link to the world of tools and equipment

01959 543 660

Your link to the world of tools and equipment

Terms of Trading

Conditions of Sale

Ownership of goods will pass to the purchaser when H S Walsh and Sons Limited receives full payment. Where goods are lost, damaged or destroyed after delivery and ownership has yet to pass, the purchaser will indemnify H S Walsh and Sons Limited against any loss incurred, provided such loss, damage or destruction does not result from H S Walsh and Sons Limited negligence.

Payment

Payment must be made by credit/debit card at time of purchase. If however you have an authorised credit facility with our company you will need to insert your account number (e.g. ABCD123) when setting up your online account (you will need to email weborders@hswalsh.com to have the credit account authorised). If in any doubt please contact our Website Accounts Department on +44 (0)1959 543 660.

Value Added Tax

Where a delivery address is selected that falls inside the EU fiscal area, VAT will be added on the checkout page at the standard rate as defined by HM Government in the United Kingdom.

Packing & Carriage Charge

All orders, irrespective of value, are subject to packing and carriage charges and will be sent registered post or receipted carrier. Please add any items required to your basket and proceed to checkout where the postal options and charges will appear. Please contact us if no options appear or you are unhappy with the charges that do appear as in certain circumstances we might be able to find a cheaper option for you.

Certain items which can't go by standard post have artificially high weight values to account for special packing and/or carriage.

Delivery

We have excellent stocks and most orders are completed within 48 hours of receipt. Delivery, whether by post or carrier can extend that time by 2-5 days.

Lost Or Damaged Goods

On receipt of goods, always write 'UNCHECKED' beside your signature as required by our insurers. No responsibility can be accepted for non-delivery unless the carrier and ourselves are informed in writing within 14 days of advice. Contents damaged or contents missing must be signed for accordingly (if possible) and reported to the carriers and ourselves in writing within 3 days of delivery.

Returned Items

Returned goods can only be credited if returned in perfect condition, within 30 days of the invoice date, with the respective invoice number and date and where applicable, in the original packing. Goods that have been returned for credit that have been correctly supplied will be subject to a 10% handling charge.

Outstanding Items

All items available from stock are dispatched at the time of handling your orders. Goods not in stock will be dispatched as soon as they are available, unless otherwise directed. We will advise you if there is going to be a long delay on goods ordered that aren't in stock.

 

 

 

 
* VAT (@ 20%) only applies to EU countries.